A few notes before contacting us...
Unless placed with rush processing, orders can take multiple business days with our production team as we make each item to order. For more information on processing times, please see our Ordering Info page.
Standard Shipping transit time is generally between 2-7 business days.
USPS Priority Mail transit time is generally 1-3 business days.
Orders shipped via 2nd day Air are sent out the same day if the order is received by 1 pm EST, and 2nd Day applies to weekdays only.
For a map of UPS Ground delivery times, please see our Ordering Info page.
Pending: We are still awaiting payment. Complete: We have received payment and will send the order to production. Shipped: The order has finished being made and shipped.
At this time, we do not accept or produce custom orders.
While we are always happy to hear design ideas from our customers, at the current time we are not offering any compensation for design ideas.
If you have an account with 6DollarShirts.com, please click here to return an item. If you do not have an account and need to return an item, please print, complete and return this form to [email protected]
Product Return address: Thread Pit, Inc – RETURNS 2708 NE Waldo Rd Gainesville, FL 32609
Most of your questions can be answered immediately by reading our Ordering Info page.
To open a help request form, please click the blue button near the bottom of the page. We'll normally get back to you within 12-24 hours--sometimes almost immediately. We get a lot of emails each day so please be patient :)
Or, email us at [email protected]