Frequently Asked Questions
How are shirt widths measured?
The width on our size chart is measured from armpit to armpit across the front only; the length is measured from neck seam to bottom hem.
Do the shirts shrink?
While our shirts are pre-shrunk you can expect some shrinkage on solid colors as they are 100% cotton, particularly if you use any heat while washing or drying. Heather colors are a poly-cotton blend and so tend to not shrink much if at all.
How do the shirts fit?
Guys shirts are a regular or loose fit, while girls tees are more fitted or tapered with cap sleeves.
What brands are used?
We use different brands depending on our manufacturer, because of this you cannot specify a brand. For guys tees we mostly use Delta Pro-weight, and for girls we mostly use Tultex though. We do occasionally supplement guys or girls tees with Gildan.
How long will it take to proceess my order?
Unless placed with rush processing, orders can take multiple business days with our production team as we make each item to order. For more information on processing times, please see our Ordering Info page.
How long will shipping take?
Standard Shipping transit time is generally between 2-7 business days.
USPS Priority Mail transit time is generally 1-3 business days.
Orders shipped via 2nd day Air are sent out the same day if the order is received by 1 pm EST, and 2nd Day applies to weekdays only.
For a map of UPS Ground delivery times, please see our Ordering Info page.
What do the Order Statuses mean?
Pending: We are still awaiting payment. Complete: We have received payment and will send the order to production. Shipped: The order has finished being made and shipped.
Do you accept custom orders?
At this time, we do not accept or produce custom orders.
Do you provide compensation for design ideas?
While we are always happy to hear design ideas from our customers, at the current time we are not offering any compensation for design ideas.
How do I return a product I've already received?
If you have an account with 6DollarShirts.com, please click here to return an item. If you do not have an account and need to return an item, please print, complete and return this form to [email protected]
Product Return address: Thread Pit, Inc – RETURNS 2708 NE Waldo Rd Gainesville, FL 32609
Most of your questions can be answered immediately by reading our Ordering Info page.
Need to contact us?
To open a help request form, please click the blue button near the bottom of the page. We'll normally get back to you within 12-24 hours--sometimes almost immediately. We get a lot of emails each day so please be patient :)
Or, email us at [email protected]